Effective Date: 08/07/2024

1. Introduction

Welcome to Market Nepal Shopping App and Website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app and website.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: When you register an account, place an order, or contact customer support, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
• Log Data: When you use our app or website, we automatically collect information about your device and usage patterns, including your IP address, device type, operating system, and usage data.
• Location Data: We may access and collect location data to obtain your exact address for successfully delivering orders. Location data is collected when you explicitly grant permission through your device settings.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, gather analytical data, and provide personalized content and advertisements.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders
• To provide customer support and respond to your inquiries
• To improve and personalize your shopping experience
• To send you promotional materials and updates (if you have opted-in)
• To analyze app and website usage and enhance our services for better user experience
• To provide location-based services and product recommendations
• To obtain your address for delivering orders faster and easier way
• To detect and prevent fraud and security breaches

4. Data Sharing

We do not share your personal information with any third parties except in the following circumstances:

• To comply with legal obligations
• To protect and defend our rights and property
• With service providers who perform functions on our behalf and have agreed to adhere to our privacy standards
• To Deliver the order

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. You can request the deletion of your data by:

• Emailing us at [email protected]
• Visiting https://market.com.np/contact

7. Your Rights

You have certain rights regarding your personal information, including:

• The right to access and update your information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to restrict or object to certain data processing activities

To exercise these rights, please contact us at [email protected] or visit https://market.com.np/contact.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Market.com.np

Mahendranagar, Nepal

Email: [email protected] or by Visiting This link

Thank you for using Market Nepal Shopping App and Website. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.